Seller/Vendor Policy on PrraniGanga.com Marketplace

1. Product Quality Standards:

   • All products listed on PrraniGanga.com must meet predefined quality standards and specifications.

   • Seller/Vendor is responsible for ensuring the accuracy of product descriptions, images, and information provided on the platform.

2. Compliance and Legal Obligations:

   • Seller/Vendor must comply with all relevant laws, regulations, and industry standards pertaining to their products and services.

   • It's imperative for vendors to adhere to ethical business practices and avoid any counterfeit or unauthorized products.

3. Order Fullfillment and Shipping:

   • Seller/Vendor is expected to promptly fulfill orders upon receiving them through the platform.

   • Accurate and timely shipping with transparent tracking information is essential to maintain customer satisfaction.

   • Clear communication regarding shipping times, delays, or any issues affecting order fulfillment is mandatory.

4. Pricing and Payment:

   • Seller/Vendor should ensure fair and competitive pricing for their products/services.

   • Transparent pricing policies and any applicable taxes or fees should be clearly communicated to customers.

   • Timely payment processing and accurate invoicing are expected from Seller/Vendor.

5. Customer Service and Communication:

   • Excellent customer service is paramount. Vendors must respond promptly to customer inquiries, concerns, and complaints.

   • Maintain professionalism and courtesy in all interactions with customers.

   • Clear communication regarding product details, availability, and any changes in inventory is necessary.

6. Returns, Refunds, and Disputes:

   • Seller/Vendor should have a clear and fair return/refund policy for customers, aligning with industry standards and aforementioned policy on PrraniGanga.com

   • Resolving disputes or issues with customers should be handled promptly and amicably.

   • Transparent policies on returns, refunds, and exchanges should be clearly stated and easily accessible to customers.

7. Platform Guidelines and Updates:

   • Seller/Vendor must adhere to the platform's guidelines, terms of service, and any updates communicated by PrraniGanga.com.

   • Stay informed about platform changes, updates, and new features to ensure compliance and optimal utilization.

8. Continuous Improvement and Collaboration:

   • Encourage feedback from customers and the platform for continual improvement.

   • Collaborate with PrraniGanga.com for promotional activities, sales events, or any collaborative efforts to enhance visibility and sales.

9. Suspension or Termination:

   • Failure to comply with the seller/vendor policy, unethical practices, or repeated violations may lead to suspension or termination of the seller's account on PrraniGanga.com.

Acknowledgement

By signing up as a seller/vendor on PrraniGanga.com, you agree to abide by these policies and guidelines.

This policy aims to create a transparent and mutually beneficial relationship between PrraniGanga.com and its sellers/vendors, fostering trust and reliability within the platform's ecosystem.